The problem
Vehicle description: sport utility vehicle. These vehicles were distributed with owners manuals with an incorrect jump start diagram. The written instructions for jump starting are accurate. However, the diagram depicts the jumper cables attached to the wrong polarity terminals. If the diagram were followed without reference to the instructions, the resulting improper connections could cause the battery to rupture aggressively due to increased internal pressures.
The risk
This could cause potential serious injury to bystanders.
The fix
Owners will be provided with an adhesive label with the correct illustration to permanently affix to their respective owners manuals.
Contacts
Owner notification began september 7, 2000. Owners who do not receive the adhesive label within a reasonable time should contact kia at 1-800-333-4542. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kia dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V205000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.