The problem
Vehicle description: school and transit buses equipped with cummins isc engines. The wiring harness to the combustion air intake grid heater can chafe against the engine and wear through.
The risk
This condition can cause an electrical short in the grid heater power supply.
The fix
Owners will be advised to re-route the original grid heater power supply harness. In addition, a clamp will be added to support the harness away from the engine components.
Contacts
Owner notification began august 24, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact blue bird at 1-912-825-2021. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V209000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.