The problem
Vehicle description: sport utility vehicles equipped with speed control. The speed control cable can have a cracked or missing speed control cable servo cap locating tab. The locating tab could enter the servo clutch cavity and interfere with the speed control servo clutch. Also, water could enter those units that contain a cracked or missing servo cap locating tab, eventually causing corrosion that could interfere with the function of the speed control.
The risk
If either of these conditions occurs and the speed control is used, the speed control could prevent the throttle from returning to idle, resulting in a stuck throttle. A stuck throttle could result in a crash.
The fix
Dealers will inspect the speed control cables. Vehicles with speed control cables from cavities 3 and 4 will have the cable the speed control servo replaced.
Contacts
Owner notification began august 6, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V210001.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.