The problem
Vehicle description: sport utility electric vehicles. If the subject vehicles are repeatedly parked by placing the shift lever into the "p" position without applying the parking brake, the parking lock rod, a component of the transmission parking lock system, could break.
The risk
This condition can render the system inoperative, increasing the risk of a crash.
The fix
DEALERS WILL REPLACE THE PARKING LOCK ROD.
Contacts
All these vehicles are leased and operated in fleets. Owner notification began september 25, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact toyota at 1-800-331-4331. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V211000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.