The problem
Vehicle description: motor homes equipped with dana steering relay levers. The levers can develop surface cracking.
The risk
This cracking condition could cause a portion of the steering lever to break off, possibly causing loss of steering control.
The fix
DEALERS WILL REPLACE THE STEERING RELAY LEVERS.
Contacts
Owner notification began august 15, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact country coach at 1-800-452-8015. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Country Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V215002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.