The problem
Vehicle description: passenger vehicles. Some of the side impact sensor modules have quality problems that can cause an inadvertent deployment of the driver or passenger side impact air bags. These side air bags deploy with less force than a frontal air bag and are designed to minimize the risk of serious injury.
The risk
However, an occupant can receive some injury from a deployment.
The fix
Dealers will replace the driver and passenger side impact sensing modules. If the vehicle has had the side air bags temporarily disconected, the temporary disconnect will be removed before replacing the side impact sensing modules.
Contacts
Owner notification for this campaign will be conducted in phases. The first phase of mailing began june 1, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1-800-458-8006. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V217000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.