The problem
Vehicle description: sport utility vehicles. These vehicles may have a mis-assembled or incorrectly manufactured nut that attaches the steering wheel assembly to the steering column. The nut could be upside down in the steering wheel assembly, which could overstress the steering column shaft when the nut is tightened. In addition, some of the nuts may have been cracked during manufacture resulting in the nut fracturing when it is tightened during vehicle assembly.
The risk
Either of these conditions can lead to the steering wheel becoming loose or separating from the steering column, resulting in loss of steering control.
The fix
Dealers will inspect and replace the steering wheel retention armature and, if necessary, the steering column to correct this condition.
Contacts
Owner notification is expected to begin during august 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mazda at 1-800-222-5500. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mazda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V223002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.