The problem
Vehicle description: passenger vehicles. A nut in the steering gear assembly was not properly tightened, resulting in symptoms ranging from steering wheel vibration to stiff steering, and in the worst case, no ability to turn left.
The risk
A loss of steering control could increase the risk of a crash.
The fix
Dealers will inspect these vehicles and replace the steering gear assembly if a loose nut connection is found.
Contacts
Owner notification began october 11, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V225002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.