The problem
Vehicle description: chassis built with caterpillar engines and equipped with felsted electronic accelerator pedals. The return springs can break on the accelerator pedals that are equipped with stainless steel or electroplated music wire return springs.
The risk
This condition could cause the pedal to go to full throttle if both return springs break, increasing the risk of a crash.
The fix
Replacement accelerator pedals equipped with return springs manufactured of music wire with one additional coil on each spring and with an organic coating, eliminating electroplating will be installed.
Contacts
Owner notification began january 23, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V230002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.