The problem
Vehicle description: passenger vehicles. Over time, the ball joint between the front wheel king pin and the suspension link arm, can experience increased looseness.
The risk
This condition could affect the ball joint's durability and performance.
The fix
DEALERS WILL REPLACE BOTH FRONT BALL JOINTS.
Contacts
Volvo recall no. 99. Owner notification began september 18, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo at 1-800-458-1552. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V238000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.