The problem
Vehicle description: school and transit buses. These buses could have improperly installed or missing pinch bolts in the steering shaft assemblies.
The risk
This can result in disengagement of the steering slip shaft assembly and loss of steering.
The fix
Owners will be provided with installation instructions and new replacement bolts and locking nuts for the steering shaft assemblies.
Contacts
Owner notification began september 6, 2000. Owners do not receive the free remedy within a reasonable time should contact blue bird at 1-912-825-2021. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V245000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.