The problem
Vehicle description: school and heavy duty trucks equipped with trw drag links. Each drag link assembly contains two 20-edl model ball socket assemblies. Certain of the ball-socket bearings have a below specification case depth and/or hardness which can lead to premature wear out of the socket.
The risk
This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle.
The fix
Dealers will remove and replace affected drag links.
Contacts
Owner notification is expected to begin during november 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International Harvester dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V246205.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.