The problem
Vehicle description: sport utility vehicles equipped with 4-wheel drive and automatic transmissions built with tod (torque-on-demand). In certain high speed frontal crashes, an interior fuel line and fuel hose can be separated, allowing fuel to leak.
The risk
Fuel leakage in the presence of an ignition source could result in a fire.
The fix
DEALERS WILL INSTALL FUEL SYSTEM SHIELDS.
Contacts
Owner notification began september 21, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact isuzu at 1-800-643-4070, ext. 343. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Isuzu dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V253000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.