The problem
Vehicle description: light duty pickup trucks and sport utility vehicles. Some of these vehicles were built with incorrect payload information on the vehicle certification label. The payload shown on the label is greater than the maximum validated payload. If the vehicle were loaded to the incorrectly labeled payload, it may not ride and handle in the manner that the driver expects.
The risk
This could result in a loss of control of the vehicle or an inability to stop the vehicle within expected stopping distances.
The fix
Owners will be sent a new label for installation on the driver's door of the vehicle.
Contacts
Owner notification began october 20, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact isuzu at 1-800-643-4070, ext. 343. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Isuzu dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V258002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.