The problem
Vehicle description: sport utility vehicles. During the manufacture of certain fuel return hoses, incorrect rubber material for the outer layer was used.
The risk
The fuel return hose does not meet ozone-resistant specifications, and could ultimately crack, causing fuel leakage. Fuel leakage in the presence of an ignition source could result in a fire.
The fix
Dealers will inspect the vehicle to determine if the vehicle was equipped with an incorrect hose. If it is incorrect, dealers will replace it.
Contacts
Owner notification began october 24, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact isuzu 1-800-643-4070, ext. 343. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Isuzu dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V298000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.