The problem
Vehicle description: passenger vehicles equipped with a particular factory installed audio unit. If the vehicle is operated at low speed in a hot and humid environment with the window open, air conditioner running, and audio on, condensed water on the a/c duct surface could drop and enter into the audio unit, causing a short circuit.
The risk
If the short circuit occurs at one specific set of terminals, the rear right loudspeaker can overheat and, in some cases, catch fire.
The fix
Dealers will affix aluminum tape over the audio unit to prevent water from entering.
Contacts
Owner notification began november 15, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mazda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V301000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.