The problem
Vehicle description: certain crew vans failed to comply with the requirements of fmvss 225, "child restraint anchorage systems." These vehicles, which are designated as trucks, are 5 passenger vehicles with three designated seating positions in the second row seats. They were built without child seat tether anchorage brackets in the center position of the second row seat. Also the owner guides do not address the child seat tether anchorages in the center second row seat position.
The risk
In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child.
The fix
Dealers will install the child seat tether anchorages at the center second row seating position, and also replace the vehicle owner guides with new versions providing the required written instructions. Eleven vehicles are at dealerships and assembly plant personnel will repair these units at the affected dealerships. Arrangements have been made for the return of the one unit that had been sold. No other owner notification will be required.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V304000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.