The problem
Vehicle description: mini vans equipped with 2-spoke luxury wheels manufactured july 1992 through june 1993; or equipped with 4-spoke sport wheels manufactured from july 1992 through september 1993. The steering wheel armature stamping can crack and separate from the center hub attachment to the steering column.
The risk
If the steering wheel separates from the center hub attachment to the steering column, loss of control can occur increasing the risk of an accident.
The fix
Dealers will inspect the steering wheel for cracks and any wheels with cracks will be replaced. All other vehicles will have a reinforcement plate installed to prevent steering wheel separation in the event cracking occurs.
Contacts
Owner notification began november 6, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V305000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.