The problem
Vehicle description: passenger vehicles. Passenger air bags were built with suspect aluminum extrusion sections which may not retain the air bag door during an air bag deployment event.
The risk
A separated air bag door could injure a vehicle occupant.
The fix
DEALERS WILL REPLACE THE PASSENGER SIDE AIR BAG.
Contacts
Owner notification began october 19, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V306000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.