The problem
Vehicle description: passenger vehicles: mirage model vehicles equipped with 1.5L engines; montero sport models equipped with 3.0L engines; and montero models equipped with 3.0L engines. The bolt securing the crankshaft pulley can become loose and the pulley could fall off the vehicle.
The risk
The condition can result in a loss of power steering assist, increasing the risk of a crash.
The fix
On the mirage vehicles, the dealers will install a new, improved crankshaft pulley bolt on the older engines. On new engines which already have the improved bolt, the dealer will tighten the crankshaft pulley bolt to the correct torque specification. On the montero models, dealers will tighten the crankshaft pulley bolt to the correct torque specifications. If the bolt is damaged, it will be replaced.
Contacts
Owner notification will be performed in five separate owner mailings, with the first mailing beginning october 31, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi at 1-800-222-0037. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mitsubishi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V311001.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.