The problem
Vehicle description: passenger vehicles. The outer layer only of this 3-layer fuel return hose does not contain the desired ozone protection due to a processing error.
The risk
THIS HOSE IS CONSIDERED TO BE INADEQUATE.
The fix
DEALERS WILL REPLACE THE FUEL RETURN HOSE.
Contacts
Owner notification began december 11, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-9853-1403. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V320002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.