The problem
Vehicle description: boat trailers equipped with 14" and 15" unique pro wheel and lug nuts. Due to paint on the wheel hub, the lug nuts were not tightened properly. The wheels could loosen during travel resulting in the wheel stud breaking. The wheel could then separate from the trailer.
The risk
The wheel could separate from the trailer, increasing the risk of a crash.
The fix
Dealers will remove all paint from the wheel hub, re-install the wheel, and re-torque the lug nuts.
Contacts
Owner notification began november 10, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mastercraft at 1-800-443-8774, ext. 197. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mastercraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V322000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.