The problem
Vehicle description: certain motor homes fail to comply with requirements of fmvss no. 120, "Tire selection and rims for motor vehicles other than passenger cars." These vehicles were assigned an inadequate gross vehicle weight rating (gvwr). Therefore, the tires and rims installed do not comply with the standard, causing premature front tire tread wear or tire failure during normal driving.
The risk
This could lead to a loss of steering control, increasing the risk of a crash.
The fix
Dealers will remove and replace the tires and rims on these vehicles. In addition, the front coil springs will be removed and replaced with larger coil springs and a taper rear leaf spring added to each side.
Contacts
Owner notification began october 23, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact country coach at 1-800-452-8015. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Country Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V327000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.