The problem
Vehicle description: bi-fuel vehicles. These vehicles may have a fuel tank filler pipe grommet that could have been damaged during the installation of the bi-fuel system. If the grommet is damaged, fuel could leak. Fuel leakage in the presence of an ignition source could result in a fire. Dealers will replace the fuel tank filler pipe grommet.
The risk
If the grommet is damaged, fuel could leak. Fuel leakage in the presence of an ignition source could result in a fire.
The fix
Dealers will replace the fuel tank filler pipe grommet.
Contacts
Owner notification began november 30, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V350000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.