The problem
Vehicle description: certain school buses built on navistar chassis and equipped with safety cross fixed position cross view mirrors fail to meet the requirements of fmvss no. 111, "Rearview mirrors." A bracket supplied with the mirror assembly was manufactured incorrectly. The entire top surface of one or more cylinders described in the standard is not visible with the mirror system when using the incorrect bracket.
The risk
The school bus driver may not be able to see certain portions of the bus, increasing the risk of a crash or personal injury to persons near the bus.
The fix
Thomas built sent service personnel to replace the entire mirror assembly on the affected buses.
Contacts
These buses were corrected by october 10, 2000. This campaign is 100% completed.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V361000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.