The problem
Vehicle description: 1995 passenger vehicles equipped with the 2.0L and 2.5L engines, and 1996 vehicles equipped with 2.5L engines. Tightening of the engine cooling fan motor bearings, up to and including motor stall, can result in increased motor torque and higher than normal motor current and accompanying high motor temperatures.
The risk
Overheating of the cooling fan motor due to excessive current can result in smoke and odors from bearing grease, insulation and other internal motor components. If electrical current continues to be applied to the motor, internal motor components could ignite possibly igniting other engine compartment components.
The fix
Dealers will install a positive temperature coefficient device in-line with each fan motor. Ford will also extend the warranty on the engine cooling fan assembly to a total of 8 years of service or 100,000 miles from the warranty start date, whichever occurs first. If the vehicle already has more than 100,000 miles, this coverage will last until july 31, 2001.
Contacts
Owner notification began february 5, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V367000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.