The problem
Vehicle description: certain generation ii electric vehicles fail to comply with the requirements of fmvss no. 101, "Controls and displays." These vehicles were produced with a courtesy lamp control circuit in the right-hand junction block which can fail. If this occurs, the interior lamps will remain illuminated and cannot be controlled by the driver once the doors are closed and the vehicle is in motion.
The risk
If this were to occur during a night-time driving situation, the driver's vision could be impaired.
The fix
Dealers will replace the right-hand junction block.
Contacts
Owner notification began november 16, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact saturn at 1-800-553-6000. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Saturn dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V370000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.