The problem
Vehicle description: generation ii electric vehicles. Some replacement charger receptacle assemblies used for warranty repairs were built with internal component variation. This variation can generate arcing during the charge cycle.
The risk
Extended arcing during the charge cycle could lead to a vehicle fire and/or personal injury.
The fix
Dealers will inspect the serial number on the charge receptacle and, if necessary, replace the charge receptacle assembly.
Contacts
Owner notification began november 16, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact saturn at 1-800-553-6000. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Saturn dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V373000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.