The problem
Vehicle description: sport utility vehicles equipped with the 3.27 Or 3.55 Axle ration. The subject vehicles have a powertrain control module that could allow the vehicle to exceed the design intent top speed. At these extreme speeds, the vehicle could be capable of exceeding the speed rating of the tire.
The risk
Operating the vehicle above the maximum speed rating could lead to a tire failure which at these speeds could result in a crash.
The fix
Dealers will reprogram the powertrain control module.
Contacts
Owner notification began january 23, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V395000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.