The problem
Vehicle description: motor homes. The furnace is exposed to a storage compartment.
The risk
Items stored in the compartment under the range could come in contact with the furnace, potentially becoming heated and result in a fire.
The fix
Dealers will install sidewall paneling to the exposed furnace opening. This will separate the furnace from the storage compartment under the range.
Contacts
Owner notification began january 3, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact damon at 1-800-860-3812. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Damon dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V401000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.