The problem
Vehicle description: minivans and passenger vehicles. A restraint control module (rcm) or a side or front crash sensor may have been assembled with one or more of the screws that mount the circuit board in the housing missing. If some or all of the screws are missing, the performance of the occupant restrains could be affected.
The risk
In some cases, less than the intended level of protection in the event of a crash.
The fix
Dealers will inspect the rcm and crash sensors and, if necessary, replace them.
Contacts
Owner notification began december 21, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Lincoln, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V412000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.