The problem
Vehicle description: passenger vehicles. Starter assemblies were built with suspect plastic terminal blocks which could develop stress cracks subsequent to their installation onto the body of the starter. Separation of the terminal block from the starter body could potentially allow the un-fused positive terminal to come into contact with an adjacent surface, providing a path to ground.
The risk
This condition could overheat the starter wiring, creating the potential for a vehicle fire.
The fix
Dealers will replace the starter terminal block jumper harness.
Contacts
Owner notification began december 27, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V416000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.