The problem
Vehicle description: station wagons and 3-door vehicles. The subject vehicles have a folding 60/40 second seat that becomes a load floor in the folded position. When the 60% portion of the seat is folded down and a load is applied to the front edge of the load floor, the outboard hinge pivot could disengage from the hinge.
The risk
If the seat is then returned to the upright position without re-engaging the hinge pivot, the seat and seat belts may not provide the intended level of performance in the event of a crash.
The fix
Dealers will install a revised seat back hinge pivot.
Contacts
Owner notification ibegan january 24, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V418000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.