The problem
Vehicle description: school buses. These buses were built using the wrong hardware to secure the driver's seat to the driver's platform. The seat could become loose and separate.
The risk
This could result in the driver losing control of the bus, increasing the risk of a crash.
The fix
Owners will be provided with a kit which contains instructions and new hardware. The repair procedure will require adding additional mounting hardware to secure the seat to the platform.
Contacts
Owner notification began january 3, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact amtran at 1-800-843-5615. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Amtran dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V420000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.