The problem
Vehicle description: certain conversion vans fail to comply with the requirements of fmvss 225, "child restraint anchorage systems." The owner guides do not identify the locations of seating positions equipped with tether anchorages, and do not provide instructions for securing child seats to these tether anchorages.
The risk
In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child.
The fix
Owners have been provided with an informational insert.
Contacts
Owner notification began december 14, 2000. Owners who do not receive the free installation instructions within a reasonable time should contact d'elegant at 1-616-679-2813. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized D'elegant dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V430000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.