The problem
This is not a safety recall in accordance with the safety act. However, it is deemed a safety improvement campaign by the agency. Vehicle description: 2001 plymouth voyager, chrysler town & country, and dodge caravan/grand caravan mini vans that are not equipped with the remote keyless entry option. The sliding door latches on these vehicles could release during certain severe accident conditions that involve the sliding door.
The risk
This could allow the sliding door to partially open.
The fix
Dealer will replace both sliding door key cylinder-to-bell crank links on the sliding doors free of charge (parts and labor). Daimlerchrysler has decided to conduct a service campaign to replace the sliding door key cylinder-to-bell crank links. Owners can contact daimlerchrysler at 1-800-853-1403, concerning this program.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01I003000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.