The problem
This is not a safety recall in accordance with the safety act. However, it is deemed a safety improvement campaign by the agency. Vehicle description: 1995-1997 ford contour and mercury mystique vehicles. The heater blower resistor could overheat causing the attached electrical connector to melt.
The risk
THIS COULD CREATE THE POTENTIAL FOR A FIRE.
The fix
Ford will provide additional warranty coverage for the heater blower switch for 10 years from original date of sale of the vehicle or 150,000 miles, whichever comes first. Dealers will install a new heater blower resistor and a new wire jumper harness free of charge.
Contacts
Ford has decided to conduct an extended coverage program to extend the warranty coverage for potential heather blower resistor problems. Owners can contact ford at 1-866-436-7332, concerning this program.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01I009000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.