The problem
This is not a safety recall in accordance with the safety act. However, it is deemed a safety improvement campaign by the agency. Vehicle description: 1998-1999 chrysler sebring jxi limited convertibles. The steering column intermediate shaft coupler pinch bolt retaining pin could snag and/or fray the edge of the driver's side floor mat.
The risk
This could interfere with the steering control of the vehicle.
The fix
Dealer will replace the steering column intermediate shaft coupler pinch bolt and retaining pin. In addition, the front floor mats will be replaced.
Contacts
Daimlerchrysler has decided to conduct a customer satisfaction campaign to replace the steering column intermediate shaft coupler pinch bolt, retaining pin, e-clip and the front floor mats. Owners can contact daimlerchrysler at 1-800-853-1403, concerning this program.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01I012000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.