The problem
This is not a safety recall in accordance with the safety act. However, it is deemed a safety improvement campaign by the agency. Vehicle description: 1998 ford contour/mercury mystique passenger vehicles built at the kansas city assembly plant. The front coil springs could potentially fracture due to corrosion.
The risk
Some tires have deflated due to contact with a broken spring.
The fix
Ford is extending the warranty for front coil spring replacement for the front coil springs for 10 years from original date of sale of a vehicle or 150,000 miles, whichever comes first.
Contacts
Ford has decided to conduct a service campaign to extend the warranty coverage for the front coil springs. Owners can contact ford at 1-866-436-7332, concerning this program.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01I013000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.