The problem
Vehicle description: walk-in delivery vans supplied to the united states postal service. Under certain snow conditions, if moisture gets into the blower motor and subsequently refreezes, the blower motor could seize causing a resistor to overheat.
The risk
When a resistor overheats, the plenum could melt, resulting in deformation and possible ignition.
The fix
Utilimaster will install fuses between the resistors and the power supply, which will protect the resistor assembly in the event of an overcurrent situation. An existing fuse will be resized to protect the wiring harness in high-speed fan operation. Owner notification began january 24, 2001. Only us postal service vehicles are involved in this campaign.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Utilimaster dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V003000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.