The problem
Vehicle description: certain mopeds fail to comply with dot certifications. An incorrect vehicle identification number (vin) was stamped into the steel boss on the frame at junction of the frame to the steering yolk tube; a manufacturer identification label is missing; and the consumer information addendum to the owner's manual is missing.
The risk
These errors will affect the registration of the vehicle.
The fix
Dealers will install replacement vin identifications and a manufacturer id label will be attached to the steering yolk tube. Owner notification is expected to begin during january/february 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact j&j at 1-623-931-4060.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Monto dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V004000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.