The problem
Vehicle description: quad cab pickup trucks equipped with a camper package and overload springs. The rear axle spacer plate could lead to deformation of the upper spring plate during assembly of the axle to the vehicle resulting a soft joint.
The risk
The soft joint could cause the rear axle u-bolts to lose clamp load, resulting in displacement of the rear axle and a loss of vehicle control. This could increase the risk of a crash.
The fix
Dealers will remove the spacer plates and the spring plates will be replaced. Owner notification began february 5, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V008000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.