The problem
Vehicle description: passenger vehicles equipped with automatic transmissions. A hose manufacturing process allowed the reinforcement yard to breach the inner layer of some automatic transmission hoses weakening the inner wall which could result in leakage of the automatic transmission fluid.
The risk
Fluid leakage from the cooler hoses can cause transaxle driveability problems and smoke if the oil contacts the front exhaust pipe.
The fix
Dealers will replace the transaxle oil cooler hoses. Owner notification began april 9, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V011002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.