The problem
Vehicle description: streetcars. Abrasion to insulation on some positive power cables can result in the grounding of the power cable.
The risk
The arcing and heat generated as a result of the grounded cable can result in the combustion of insulation, paint, under-coating, and other chassis components.
The fix
Owners/operators will be requested to immediately inspect their vehicles for power cable abrasion damage and remove the units with visible cable damage from service. They will be shipped replacement parts and instructions for repair immediately. Owner/operators with units that have no visible cable damage will be shipped replacement parts and instructions as soon as the parts become available. All parts will be available within 30 days. Owner notification is expected to begin during january 2001. Owners who do not receive the free repair parts and installation instructions within a reasonable time should contact chance at 1-888-391-1777.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chance dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V013000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.