The problem
Vehicle description: passenger, sport utility vehicles and minivans. The passenger air bag inflator modules were built without the correct amount of generant, which produces the gas that fills the air bag. Some were built with a double load of generant and some were built without generant.
The risk
In the event of a crash that would trigger a passenger air bag deployment, a double load of generant can cause the inflator module to explode. If the air bag module explodes, metal and plastic debris could cause severe injury to vehicle occupant. A module with no generant would not inflate the air bag, and the occupants could receive more severe injuries.
The fix
Dealers will replace the passenger air bag module. Telephone calls were made to owners on january 29, 2001. Follow up owner mailing began on april 17, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, pontiac at 1-800-762-2737, or saturn at 1-800-553-6000.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, Pontiac, Saturn dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V026000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.