The problem
Vehicle description: passenger vehicles equipped with manually-adjustable (non-powered) seats. Certain inner front slide rail latch mechanisms may have been improperly welded.
The risk
If an inner slide rail latch mechanism breaks due to improper welding, forward and rearward seat adjustment will no longer be possible. In the event of a crash, the slide rails could break, exposing the occupant to a risk of injury.
The fix
Dealers will replace one or both front seat inner slide rails. Owner notification began march 30, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact subaru at 1-800-782-2783.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Subaru dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V034000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.