The problem
Vehicle description: coaches. The transversal radius rod attachment assembly could develop fatigue cracks and eventually fail.
The risk
This condition can affect the handling of the vehicle, increasing the risk of a crash.
The fix
Dealers will weld a reinforcement plate on the vertical member of the transversal radius rod attachment. Owner notification began february 16, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact prevost at 418-831-5432.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V035000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.