The problem
Vehicle description: passenger vehicles. Improperly manufactured fuel feed and return hoses were installed in some of these vehicles. The position of the crimp securing the rubber hose material to the steel quick release connection may have been improper. If the crimp is not properly position, fuel leakage could occur in the engine compartment.
The risk
If an ignition source is present, this fuel leakage could result in a fire.
The fix
Dealers will replace all feed and return hoses. Owner notification began february 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact rolls-royce at 1-248-340-6464.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bentley dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V042000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.