The problem
Vehicle description: trucks equipped with commercial truck tires that have steel cords in the tire sidewall. The valve stems may have been torn or damaged during assembly and could leak causing sidewall damage.
The risk
If not maintained, could result in a sidewall zipper failure. A zipper failure during inflation of a damaged tire could result in injury to someone near the tire.
The fix
Dealers will inspect the valve stems for leakage, and will replace both the valve stem and the tire if leakage is present. Owner notification began march 28, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V046000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.