The problem
Vehicle description: transit buses equipped with arvinmeritor "w-series" air-actuated brake cam rollers. These rollers were installed as original equipment and also sold as replacement parts. The affected brake rollers may fracture if subjected to high application loadings.
The risk
If one or more of the affected brake rollers fracture, proper brake application could be compromised, possibly resulting in a vehicle crash.
The fix
Dealers will inspect brake rollers and replace them if necessary. Owner notification began may 31, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact new flyer at 1-204-982-8181.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized New Flyer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V059002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.